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Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the shipping weight:

- Order from 0 to 1 kg = 5,30
- Order from 1 to 2 kg = 6,40
- Order from 2 to 5 kg = 7,10
- Order from 5 kg to 10 kg = 9,80
- Order from 10 to 31,5 kg = 12,70

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Shipping costs Zone 1: to 5 KG: 17,95 , to 10 KG: 22,95 , to 20 KG: 32,95 , to 31,5 KG: 42,95

These include the following countries: AD, AT, BE, CZ, DK, FO, FI, FR, FX, GR, GL, IE, LT, IT, HU, LI, LU, MC, NL, PL, PT, SM, SK, SE, VA, SP, ES, SI, RO

Shipping costs Zone 2: to 2 KG: 21,95 , to 5 KG: 29,95 , to 10 KG: 34,95 , to 20 KG: 44,95 , to 31,5 KG: 54,95

These include the following countries: AL, AM, AZ, BY, BA, BG, HR, CY, GE, GI, IS, KZ, MK, MT, MD, NO, UA, TR, YU, RU, LV, EE,  CH,GB

Shipping costs Zone 3: to 2 KG: 28,95 , to 5 KG: 41,95 , to 10 KG: 58,95 , to 20 KG: 84,95 , to 31,5 KG: 114,95

These include the following countries: DZ, BH, CA, EG, IR, IQ, IL, JO, KW, LB, LY, OM, SA, SY, AE, YE, MA, QA, TN, PM

Shipping costs Zone 4: to 2 KG: 29,95 , to 5 KG: 39,95 , to 10 KG: 54,95 , to 20 KG: 84,95 , to 31,5 KG: 114,95

These include the following countries: AF, AS, AO, AI, AG, AR, AW, AU, BS, BD, BB, BZ, BJ, BM, BT, BO, BW, BR, IO, BN, BF, BI, KH, CM, CV, KY, CF, TD, CL, CN, CC, CO, KM, CG, CR, CI, CU, DM, DO, EC, SV, ER, ET, FK, FJ, GF, PF, GA, GM, GH, GD, GP, GT, GN, GW, GY, HT, HN, HK, IN, ID, JM, JP, KE, KI, KG, KP, KR, LA, LS

Shipping costs Zone 5: to 2 KG: 31,95 , to 5 KG: 39,95 , to 10 KG: 59,95 , to 20 KG: 84,95 , to 31,5 KG: 114,95

These include the following countries: SWE, MO, MG, MW, MY, MV, ML, MQ, MR, MU, MX, MN, MS, MZ, MM, NA, NR, NP, AN, NC, NZ, NI, NE, NG, PK, PA, PG, PY, PE, PH, PN, RE, KN, LC, VC, SN, SC, SL, SO, LK, SR, SZ, ZA, SG, TG, TH, TZ, TT, TO, TM, TV, VN, WF, VE, UG, US, UZ, UY, ST, SH, SD, TW, GQ, LR, DJ, CG, RW, ZM, ZW

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

 Payment in cash at the time of collection
-  Prepayment via transfer
 Payment via PayPal
 Payment via PayPal Express
 Payment via PayPal Plus (credit card, direct debit, invoice)

Our bank account:

Name: Knebel
Bank: Postbank Frankfurt 
IBAN: DE58 5001 0060 0178 5256 00 

In case of questions, please contact us at the contact details mentioned in the Legal Notice.